What to expect on the day…
We want your chimney sweep to be as smooth and stress-free as possible. Here’s a quick guide:
Before We Arrive
Please don’t use your fire or stove for at least 24 hours before your appointment.
Clear the area around your fireplace of ornaments, logs, and furniture.
Keep pets and children away from the work area for safety.
During the Sweep
We’ll put down protective sheets to keep your home clean.
We will undertake a visual inspection of the appliance, the chimney stack and termination (the pot).
The sweep usually takes around 40–60 minutes (depending on the size and condition of the chimney). We use power sweeping or manual brushes depending on the flue.
If we spot any problems, we’ll let you know straight away. Minor repairs can be carried out (with the owner’s permission) for a small charge. Other repairs may require a second visit if specific parts are needed - again we will discuss this with you before we undertake any repairs.
After the Sweep
You’ll receive a Certificate of Sweeping, which may be required by your home insurer.
Payment is due on the day (we accept cash/bank transfer/and we can take card payments).
Cancellations
If you need to cancel or reschedule, please let us know at least 24 hours in advance.